Our cancellation policy is simple. We do not charge for cancellations outside of 5 days from your arrival date and time. Should you decide to cancel within the 5 days, your cancellation fee is 30% of your reservation total before tax. For example, if your reservation total is $1,000.00 and you decide to cancel within 5 days from your arrival date and time, your cancellation fee is $300. Please Note: Cancellation requests must be done in writing via email for records purposes. phone calls/voice mails would not be sufficient.